Huawei News Singapore

Challenger roll out assurance warranty & money-back guarantee for Huawei devices

Even though Huawei was granted a temporary 90 days general license to continue pushing out software updates to existing Huawei devices available to the public on or before May 16, 2019, but there are still uncertainties as to whether these devices will have access to critical Android updates or other crucial apps like Google Play and Facebook after the license expires on August 19th.

Challenger’s Assurance Warranty for Huawei devices

Needless to say, these are some of the key considerations for consumers to ponder about before purchasing their next Huawei device. To tackle this issue, local retailer Challenger has issued an assurance warranty which promises money-back guarantee for a select list of Huawei smartphones and tablets if the following list of applications stop functioning as they should: Google Play Store, Gmail, Google Maps, Google Gallery, Chrome, YouTube, Facebook, Instagram, and WhatsApp.

List of eligible Huawei smartphones

  • Huawei P20
  • Huawei P20 Pro
  • Huawei P30
  • Huawei P30 lite
  • Huawei P30 Pro
  • Huawei Mate 20 Porsche Design RS
  • Huawei Mate 20
  • Huawei Mate 20 Pro
  • Huawei Mate 20X
  • Huawei Nova 3i
  • Huawei Y6 Pro 2019

List of eligible Huawei tablets

  • Huawei MediaPad M5 Lite 10
  • Huawei MediaPad T5 10
  • Huawei MediaPad T3 8

For Huawei smartphones, the warranty period will run for 2-years from the date of purchase and 1-year for Huawei tablets. Of course, there are some terms and conditions which need to be met in order to be eligible for the warranty. You can read the full terms and conditions here if you’re interested. Do note however, that this “Warranty Assurance” program will run only for two months from June 22nd to August 31st, 2019.

Earlier this month, we had also seen mobile retailers in Philippines offering somewhat similar “Special Warranty Program” to boost the sales of Huawei devices. As to how successful such warranty programs can be, only time can tells. That being said, it’s definitely good to see more retailers in Singapore offering such warranty programs to boost consumer’s confidence in their purchases.


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